Job Description
Placed under the aegis of the owner, the main mission of the Director of Continuous Improvement is to identify optimization levers and implement processes designed to increase productivity. He organizes workshops to improve processes, writes action plans – which he also monitors – and coordinates their deployment. Involved in the definition of control indicators, he ensures the well-being of the company and customer satisfaction, while ensuring that his contribution scrupulously complies with established standards.

Responsibilities:

• Ensure rigorous planning of improvement projects for optimal management.
• Design clear operational instructions and develop effective monitoring tools.
• Actively contribute to the emergence and prioritization of initiatives conducive to strengthening operations.
• Work closely with directors and team leaders to foster a constructive dynamic.
• Interact with various departments to identify (and resolve) complex issues requiring coordination, effective communication and influencing and negotiation skills.

Daily tasks:

• Maintain the program in accordance with defined professional standards.
• Manage the change inherent in the various projects undertaken.
• Oversee activities related to both continuous improvement and staff training.
• Ensure strict compliance with internal procedures and institutional policies.

Professional Development:

• Establish relevant training programs; Identify and implement key indicators (KPIs).
• To take on the role of catalyst for organizational change.
• Work jointly with management in the development, deployment and ongoing maintenance of the improvement process.

Strategy meetings:

• Participate in weekly meetings with management and team leaders; ensure an effective post-project handover to sustain the improvements made.

Proactive management:

• Anticipate potential risks related to projects; recommend appropriate preventive strategies.

Documentation:

• Methodically document any procedures defined by management; ensure their flawless application.

Training Requirements
Significant experience in a similar role is expected. The ideal candidate will demonstrate:

Essential Skills:

• A strategic vision coupled with a sharp analytical mind;
• In-depth mastery of project/change management;
• Excellent knowledge of “Lean” or Six Sigma methodologies, with a certain talent for popularization/concrete practice;

Interpersonal skills:

• Remarkable ease in communication/persuasion;
• A recognized ability to navigate serenely in the face of uncertainty/ambiguity;
• A proven ability to adapt quickly in a changing environment;

Academic Qualifications:

• A bachelor’s degree or experience deemed equivalent in a relevant field will be preferred;

Additional certifications:

• WHMIS,
• Sirius (if applicable).

Salary conditions
An attractive package including:

Remuneration:

• A bonus linked to the success achieved in relation to the objectives set;

Schedule & Holidays:

• A full-time job based on a standard 40-hour week (plus during peak periods);
• Four weeks of annual vacation allocated;

Side benefits:

• Competitive benefits accompanied by seasonally appropriate clothing;
• Potential access to an annual program shares benefits.